Delivery & Returns

Delivery


We have free UK delivery on orders over £60. Your item will be shipped with Evri. Standard delivery time is 3-5 working days.

For orders below £60, we charge a flat delivery rate of £5.95 for the UK. 

You'll receive an e-mail notification as soon as your order has been shipped, so please check your order tracking for up to date information. 

 

Returns

For other orders if you'd like to return or exchange a product, please email us within 14 days to info@zipsterbaby.com to notify us of your wish to return. We will send you instructions on how to send the products back to us. Please note that we do not pay for returns postage.

All items must be returned new, unused and in original packaging.

Once received by our warehouse, returned items are processed within 10-15 working days.

Please note that if your order qualified for a multi-buy discount and you decide to return part of your order to the extent that the discount would no longer have been valid, we will calculate the difference saved and deduct this from your refund.

Delivery costs will not be refunded.