Privacy Policy

Zipster Ltd. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.zipsterbaby.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”


When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

[[INCLUDE IF LOCATED IN OR IF STORE HAS CUSTOMERS IN EUROPE]]
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@zipsterbaby.com or by mail using the details provided below:

The Old Vicarage, High Road, Shillington, SG5 3LT, United Kingdom

 

SMS Marketing Privacy Policy:

At Zipster Baby, we are committed to protecting your privacy and ensuring the security of your personal information. This section of our privacy policy outlines our practices and procedures regarding SMS marketing and communication.

  1. Consent: By providing us with your mobile phone number and opting in to receive SMS marketing messages, you consent to the collection, use, and processing of your personal information as described in this privacy policy.

  2. Collection of Personal Information: When you opt in to receive SMS marketing messages, we collect and store the following personal information:

  • Your mobile phone number
  • Your name (if provided)
  • Any other information you voluntarily provide in your SMS interactions with us
  1. Use of Personal Information: We use the personal information collected for the following purposes related to SMS marketing:
  • Sending you promotional offers, updates, and information about our products and services
  • Conducting surveys, contests, or other promotional activities
  • Personalizing your experience and improving our products and services based on your preferences and feedback

  1. Third-Party Service Providers: We may engage third-party service providers to assist us in delivering SMS marketing messages. These service providers may have access to your personal information solely for the purpose of assisting us in delivering the SMS messages and performing related services. We ensure that such service providers are compliant with applicable data protection laws and maintain appropriate security measures.

  2. Opting Out: If you no longer wish to receive SMS marketing messages from us, you can opt out at any time. You can unsubscribe by following the instructions provided in the SMS message or by contacting our customer support team. Upon opting out, we will remove your mobile phone number from our SMS marketing list promptly.

  3. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  4. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

  5. Updates to the Privacy Policy: We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

If you have any questions or concerns regarding our SMS marketing practices or this privacy policy, please contact us using the information provided on our website.